Awareness
If you don’t know what you don’t know, start here.
Questions you may have at this point:
- What problem are we trying to solve?
- What assumptions do we have?
- What are the organizational goals?
- What do we have to work with?
- What questions do we have?
- Where do we start user research?
- What are people saying?
- Who are the audiences?
- How will we know if we’re successful?